Terms of Service

Overview

Welcome to Kooee! Snacks. This website is operated by Kooee! Snacks, an Australian-based company. Throughout this site, the terms “we,” “us,” and “our” refer to Kooee! Snacks. By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), which govern your use of the site and any related services. This includes any additional terms referenced or available via hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to all the terms, you may not access the website or use our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We may update these Terms at any time without prior notice. Your continued use of the site after any changes constitutes acceptance of those changes. The latest version of the Terms can be found on this page at any time.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and Services to you.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purposes, nor violate any laws applicable in your jurisdiction, including but not limited to copyright and consumer protection laws.

You must not transmit any harmful code, such as viruses, worms, or any other type of malicious software. A breach of these Terms may result in immediate termination of your access to our Services, and we reserve the right to take appropriate legal action in response to any violations.

Section 2 - General Conditions

We reserve the right to refuse Service to anyone at any time, for any reason, and without liability. Your content (excluding credit card information) may be transmitted unencrypted and may involve changes to conform to technical requirements. Credit card information is always encrypted during transmission using SSL technology.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission. The headings in this agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We strive to ensure that the information on our site is accurate and up-to-date. However, we are not responsible if any information is not accurate, complete, or current. The material on our site is provided for general information only and should not be solely relied upon for making decisions without consulting more accurate or timely sources.

Historical information is provided for reference only and may not reflect the current state of our offerings. We reserve the right to modify the contents of our site at any time, but we have no obligation to update any information on the site. You are responsible for monitoring changes to our site and for keeping yourself informed about the products and Services we offer.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We may modify or discontinue any part of the Service at any time, and we will not be liable for any modification, price change, suspension, or discontinuance of the Service.

We encourage you to regularly check our site for updates to product pricing and availability, as this information may change without notice.

Section 5 - Products and Services

Certain products and Services may be available exclusively online and may have limited quantities. These products are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]. We make every effort to display the colors and images of our products accurately, but we cannot guarantee that your monitor will display them correctly.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction and may do so on a case-by-case basis. We may also limit quantities of any products offered, and all descriptions of products or product pricing are subject to change at our discretion.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, credit card, and/or billing and/or shipping address.

If we make a change to or cancel an order, we will attempt to notify you via the email or billing address provided at the time of the order. You agree to provide accurate and current purchase and account information for all transactions and to promptly update your account information as necessary.

For more details on returns and exchanges, please review our Refund Policy: [LINK TO REFUND POLICY].

Section 7 - Optional Tools

We may provide you with access to third-party tools that we do not monitor or control. You acknowledge that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind.

We shall not be liable for any issues arising from your use of optional third-party tools. Any use of such tools is entirely at your own risk. We encourage you to familiarize yourself with the terms and conditions set forth by the relevant third-party provider(s).

Section 8 - Third-Party Links

Our Service may include materials from third parties and may contain links to third-party websites. We do not monitor or have any control over the content or accuracy of these websites and are not responsible for any harm or damages arising from your use of third-party websites.

We are not liable for any harm or damages related to the purchase or use of goods, Services, or resources from third-party websites. We recommend that you review the policies and practices of any third-party site you visit before engaging in any transactions.

Section 9 - User Comments and Submissions

If you submit comments, feedback, or other materials to us, whether at our request or not, you grant us the right to edit, copy, publish, and use these materials without restriction. We are not obligated to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we deem unlawful, offensive, or objectionable. You agree that your comments will not violate any rights of any third party, including copyright or privacy rights, and will not contain any harmful or illegal material.

Section 10 - Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]. We are committed to protecting your privacy and will only use your personal information as outlined in our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions

There may be occasional typographical errors, inaccuracies, or omissions in the information on our site. We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate, without prior notice.

We undertake no obligation to update, amend, or clarify information on our site, except as required by law. You should not assume that all information in our Service has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include, but are not limited to:

• Violating any international, federal, provincial, or state regulations or laws.

• Infringing upon the intellectual property rights of others.

• Harassing or discriminating against others.

• Submitting false or misleading information.

• Transmitting harmful code.

• Collecting or tracking the personal information of others.

• Engaging in any activity that may interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violations of these prohibited uses.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service is provided “as is” and “as available” without any representation or warranty of any kind, either express or implied. We shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products obtained through the Service.

Section 14 - Indemnification

You agree to indemnify and hold harmless Kooee! Snacks and its affiliates, officers, directors, agents, and employees from any claim or demand, including reasonable legal fees, made by any third party arising from your breach of these Terms or your violation of any law or rights of a third party.

Section 15 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in effect.

Section 16 - Termination

These Terms are effective unless and until terminated by either party. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. We may terminate your access to the Service at any time without notice if we determine that you have failed to comply with any term of these Terms.

Section 17 - Entire Agreement

These Terms, along with any policies or operating rules posted on our site, constitute the entire agreement between you and us regarding the use of the Service, superseding any prior agreements. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms will be resolved in the courts of Australia.

Section 19 - Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our site. It is your responsibility to check this page periodically for changes.

Section 20 - Contact Information

For questions about these Terms or to request further information, please contact us at:

Kooee! Snacks (Tasmanian Jerky Pty Ltd)
Email: Shout@kooeesnacks.com.au

Phone: (03) 6330 2255
Address: 116 York St, Launceston TAS 7250

Mobile Terms of Service

KOOEE! Snacks

Last updated: Dec. 15, 2024

The KOOEE! Snacks mobile message service (the "Service") is operated by KOOEE! Snacks (“KOOEE! Snacks”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to KOOEE! Snacks’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KOOEE! Snacks through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with KOOEE! Snacks. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to KOOEESnacks or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other KOOEE! Snacks mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to KOOEESnacks or email shout@kooeesnacks.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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