Refund policy

Returns and Refunds Policy

100% Quality Guarantee

KOOEE! offers full refunds or replacement for any quality issues. If you suspect that you've encountered a product quality issue please keep the product and get in contact with the team as soon as possible so that we can investigate. 

Please let the team know the product, where you purchased, and a brief description of your concern. If you're asked to return the product this will be at our expense. 

Satisfaction Guarantee

If you're not enjoying the snacks as much as we do, for any reason, please get in contact with us so that we can make it right. 

Cancellation or Change of Mind

Usually we're not able to cancel your order or refund due to change of mind. However, if your order has not yet been processed and you're able to contact the support team as soon as possible we'll do our best to accommodate your request. Unfortunately If your order has been processed we may not be able to help.