Our Return Policy

Returns Policy

Quality Guarantee

KOOEE! Snacks is a labour of love; we pride ourselves on making the best products we possibly can. If you are dissatisfied with your purchase in any way, please contact us via email and we will endeavour to make it right.

If your dissatisfaction is due to a suspected defect, please keep the product and note your place of purchase. We will replace the item and request you to return the defected product (at our cost) for further investigation.

Cancellation/Change of Mind

If you have made a mistake and would like to change or cancel your order, you must contact us within 1 hour of purchase. If your order has already been processed, we may not be able to assist.

KOOEE! does not offer refunds for change of mind.