Our Satisfaction Guarantee
KOOEE! All Natural Snacks aims for 100% customer satistfaction. If you are not satisfied in any way, we will do our best to make it right.
If you have purchased a product you believe to be faulty, damaged or spoiled we will replace it. We will also requests that you send the faulty product back to us for analysis (at our own cost). Negative feedback helps us improve our business, and we’re always grateful to receive it. Please do not hesitate to contact us if you have any problems or suggestions.
Haven’t received your order?
Please allow up to 5 business days for your order to arrive. If you order has not arrived within this time frame please contact us so that we can liaise with the shipping company to trace your order. In the event that an order cannot be traced we will happily replace or refund the order.
To get in touch, please email s…@kooeesnacks.com.au